This is a one-time charge that will appear on your statement as MedCoreva Creatives.
At MedCoreva Creatives, we aim to provide high-quality creative services and a clear project process. Because our services involve customized creative work, our refund terms depend on the stage and circumstances of the project.
Our artwork, illustrations, branding, graphic designs, and other creative services are customized specifically for each client.
Because creative work requires dedicated time and resources, payments are generally non-refundable once substantial work has begun.
If a client requests cancellation before work has started, a refund may be considered depending on the applicable project agreement and any payment-processing or administrative costs.
Once creative work has started, refunds may be limited or unavailable because time and resources have already been committed to the project.
Any eligible refund will be evaluated based on the amount of work completed and the terms agreed for the project.
Payments for completed, approved, or delivered creative work are generally non-refundable.
Once final deliverables have been approved and delivered, the project will be considered completed.
A request for revisions does not automatically qualify for a refund.
We encourage clients to provide clear feedback during the revision process so that the final work can be aligned with the agreed creative direction.
Refunds may not be available when a project is delayed because the client does not provide required information, content, feedback, approvals, or materials within a reasonable timeframe.
If a duplicate payment or clear payment error occurs, the issue can be reviewed and an appropriate refund may be issued where applicable.
Where a refund is approved, third-party payment-processing fees may not be refundable if they have already been charged and cannot be recovered.
To request a refund, contact MedCoreva Creatives with:
Your name
Order or project details
Payment information or transaction reference
Reason for the refund request
We will review the request and communicate the outcome.
If a refund is approved, it will generally be processed through the original payment method where possible. Processing times may vary depending on the payment provider.
MedCoreva Creatives may update this Refund Policy from time to time. Any changes will be published on this page with an updated effective date.
For questions regarding refunds or cancellations, please contact MedCoreva Creatives through our website.
